Frequently Asked Questions

The FAQs on this page are related to the information in the USAccess Implementation section of this Website including specific information about the benefits of the USAccess program for your agency, processes to onboard into the USAccess Program and establish and certify your center. FAQs relating to About USAccess or the PIV Credential reside in those sections.

Implementation

Q: What information will be on my invoice? A: The Invoice Report, delivered in a PDF file, shows the detail behind all charges incurred during a billing month. This report contains the detailed information your finance department will need to verify charges for payment. It is not intended to be a management report (please utilize the Applicant Status Report for your management reporting needs). The billing detail will include a sub-agency breakdown (where applicable) and charges for any item ordered off the price sheet in addition to new enrollments and the monthly maintenance. (Enrollments are composed of the number of new identity accounts created during the month. The maintenance fee is a monthly charge for maintaining each identity account in the system.) Last Updated: 6/11/2010 6:55:39 PM

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