The USAccess program provides Federal agencies a turn-key service to issue and manage the full life-cycle of PIV credentials. Customer needs and market forces have broadened and matured since program inception. To respond to these forces, the HSPD-12 MSO has evaluated its service delivery model leading to a refreshed Sourcing Strategy.

Frequently Asked Questions

  1. How do I make an appointment at a USAccess Credentialing Center?
  2. I lost my password to make an appointment in the GSA Online Scheduling system, what do I do?
  3. What are acceptable forms of identification for proof of citizenship? When do I need to bring these documents?
  4. I have forgotten my PIN. How do I reset my PIV Credential PIN?
  5. How do I purchase a Light Activation Kit?

About USAccess FAQS

Implementation FAQS

PIV Credential FAQS

This is a U.S. General Services Administration Federal Government computer system that is "FOR OFFICIAL USE ONLY." This system is subject to monitoring. Individuals found performing unauthorized activities are subject to disciplinary action including criminal prosecution. Privacy and Security